Cookie Policy
Last updated: September 27, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.
We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to collect and store information about your interactions with our Service. This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the Service to function properly. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Load balancing and performance optimization
- Remembering your preferences and settings
Retention: These cookies are typically session cookies that expire when you close your browser, or persistent cookies that last for a limited period (usually 30 days or less).
Can you opt out? No, these cookies are essential and cannot be disabled without affecting the functionality of the Service.
2.2 Analytics Cookies
We use analytics cookies to understand how visitors interact with our Service. These cookies help us:
- Analyze website traffic and usage patterns
- Identify popular features and areas for improvement
- Measure the effectiveness of our marketing campaigns
- Understand user behavior and preferences
Microsoft Clarity
We use Microsoft Clarity to analyze user behavior and improve our Service. Clarity may collect:
- Page views and navigation patterns
- Click and scroll interactions
- Session recordings (anonymized)
- Device and browser information
For more information, see Microsoft Clarity's privacy policy.
Meta Pixel
We use Meta Pixel (Facebook Pixel) for conversion tracking and advertising analytics. Meta Pixel may collect:
- Page views and website interactions
- Conversion events and purchases
- Device and browser information
- IP addresses (anonymized)
This data helps us measure the effectiveness of our advertising and understand how users interact with our Service. For more information, see Meta's data policy.
Retention: Analytics cookies typically persist for 1-2 years, depending on the provider.
Can you opt out? Yes, you can opt out of analytics cookies through your browser settings or our cookie preferences (if available).
2.3 Functional Cookies
Functional cookies enable enhanced functionality and personalization:
- Remembering your language preferences
- Saving your dashboard settings and preferences
- Maintaining your login state across sessions
- Storing form data temporarily
Retention: Functional cookies typically last for 30-90 days or until you clear them.
Can you opt out? You can disable functional cookies, but this may limit certain features of the Service.
2.4 Email Tracking Pixels
When you send emails through our Service, we may include tracking pixels (invisible images) in the email content. These pixels help us:
- Detect when an email has been opened
- Track email engagement and performance
- Provide analytics and reporting to email senders
Note: Email tracking pixels are embedded in emails sent by our users, not in emails we send to you. Recipients can disable image loading in their email client to prevent tracking.
3. Third-Party Cookies
Some cookies are set by third-party services that appear on our website:
3.1 Analytics Providers
- Microsoft Clarity: Website analytics and user behavior tracking
- Meta (Facebook): Conversion tracking and advertising analytics
3.2 Service Providers
We may use cookies from service providers who help us operate the Service, such as:
- Content delivery networks (CDNs)
- Security and fraud prevention services
- Customer support platforms
These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies. Please refer to the privacy policies of these third parties for information about their cookie practices.
4. Cookie Management
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Set your browser to notify you when cookies are set
Here are links to cookie management instructions for popular browsers:
Note: Blocking or deleting cookies may impact your ability to use certain features of our Service.
4.2 Opt-Out Tools
You can opt out of certain third-party analytics cookies:
- Microsoft Clarity: You can opt out by visiting Microsoft Clarity's opt-out page
- Meta Pixel: You can opt out through Facebook's settings or use browser extensions that block tracking
- General Opt-Out: Visit Your Ad Choices or Network Advertising Initiative to opt out of interest-based advertising
4.3 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to be tracked. Currently, there is no industry standard for how websites respond to DNT signals. We do not currently respond to DNT browser signals.
However, you can control tracking through the cookie management options described above.
5. Cookie Retention
Cookies are stored on your device for different periods depending on their purpose:
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (ranging from days to years) or until you delete them
Specific retention periods for our cookies:
- Essential Cookies: Up to 30 days or until browser session ends
- Analytics Cookies: 1-2 years (depending on provider)
- Functional Cookies: 30-90 days
6. Local Storage and Similar Technologies
In addition to cookies, we may use other storage technologies:
- Local Storage: Stores data locally in your browser for faster access and offline functionality
- Session Storage: Temporary storage that is cleared when you close your browser
- Web Beacons: Small images embedded in emails or web pages to track engagement
You can manage these technologies through your browser settings, similar to cookie management.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated Cookie Policy on this page
- Updating the "Last updated" date
- Providing notice through our Service (for significant changes)
Your continued use of our Service after changes constitutes acceptance of the updated Cookie Policy.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@whopmail.com
- Website: whopmail.com
For more information about how we handle your personal data, please see our Privacy Policy.